Telephone Engineer Essex

TELEPHONE ENGINEER ESSEX
01277 287 077

Ex-BT engineer Brentwood – Your local engineer

Telephone Services Offered

  • EXTRA TELEPHONE SOCKETS INSTALLED
  • TELEPHONE LINE FAULT REPAIRS
  • MASTER SOCKET RELOCATION
  • NTE5 SOCKET REPLACEMENT
  • OVERHEAD TELEPHONE CABLE MOVED TO ALLOW FOR BUILDING WORK
  • TELEPHONE SOCKET FOR SKY, SKY PHONE LEADS SUPPLIED
  • INTERNET CABLING FOR PS4 / X-BOX ONE  ON-LINE GAMING
  • REPAIR/ REPLACE DAMAGED WIRING
  • MASTER TEST SOCKET INSTALLATION
  • FULL HOUSE TELEPHONE RE-WIRE
  • INSTALL TELEPHONE AND INTERNET LINES TO OUTBUILDING

Are you having trouble with your service provider:
BT, Talk TalkSky,

Fed up of talking to a robot then I can help, please ring me. Tom 01277 287 077. I am a human being that is happy to help

Tom the telephone engineer Essex Brentwood

Essex Telephone Engineer Tom

Any issues you have that are not listed above, do not hesitate to call as I may be able to help.

How to test your telephone line

If you’re having problems with your telphone line, whether a noisy line or
you have no dial tone, use the following quick tests to help identify
where your problem lies.

If a BT Openreach Telephone engineer Essex is scheduled for a visit and
your problem is deemed to be related to your own equipment or internal wiring, charges in excess of £120 for the visit and £70 an hour may be applied by your service provider.

CHECK YOUR TELEPHONE EQUIPMENT
In the very first instance of experiencing problems with your line, check the following basics with your own telephone equipment

Are any of your telephones off the hook?
Look at the telephone cables and any power cables – are they securely plugged in?
Check Microfilters are installed into the telephone socket where required.
For cordless telephones, please make sure the battery is charged.

TRY ANOTHER TELEPHONE
If all of the above checks test ok, unplug the telephone that you are having problems with and try another telephone in the same telephone socket. If your problem goes away, then your telephone is at fault. If your problem persists, continue to step 3.

Master Telephone socket

Master Telephone socket

MASTER SOCKET TEST
Connect your telephone into the MASTER TEST SOCKET. If possible, use a corded telephone as opposed to a cordless base station. When testing at the TEST socket, all other telephone equipment should be removed from the telephone socket – including Microfilters, doublers any other extension wiring.Your Test socket can be found behind the Master Telephone Socket Faceplate. This telephone socket is the point where your telephone line enters from outside into your property. In most residential dwellings, this is often towards the front of your property. The latest Master sockets will have either the BT Piper logo or Openreach logo on the top left corner.

Test socket inside master socket

Test socket inside master socket

Remove the 2 small screws on the Master Telephone Socket Faceplate, The master telephone socket may have a BT logo on the top hand corner of the faceplate and will be the only socket with the TEST socket behind.
Carefully take out the bottom half of faceplate.
On the right hand side beneath the face plate you should now be able to see the TEST telephone socket.
Plug your telephone into the TEST socket.
If after testing from your TEST socket you telephone now works, you may have a problem with your internal wiring.

If after carrying out the above tests you are still experiencing problems, please contact me on 01277 287 077 – 07882 691 192 and I will be happy to assist you further.