Telephone Maintenance Contracts

Telephone System Maintenance and System Support

BT Engineer Brentwood are a leading provider of Telephone System Maintenance and Telephone System Support.

Our team of skilled engineers enables us to provide comprehensive Telephone System Maintenance in the Essex area.

We have the expertise, resources and knowledge to provide you with the best-suited and most cost effective Telephone System Maintenance solution no matter what Telephone System you have installed at your premises.

We can offer Maintenance and Support on most popular Telephone Systems.

Our range of Telephone System Maintenance cover varies from an economically priced Bronze Care Programme, to a full Gold Care Service where you will receive a faster response to faults with your equipment.

Telephone Systems Covered by Maintenance
Panasonic Telephone System Maintenance
BT Versatility Telephone System Maintenance
LG Telephone System Maintenance
Samsung Telephone System Maintenance
Meridian Norstar Telephone System Maintenance
Nortel BCM 50 Telephone System Maintenance

Bronze Cover

Complete hardware cover available between Monday to Friday (excluding bank holidays) between the hours of 9:00am and 6:00pm. Faults that result in a 50% or more crash of the system will receive a technical response within 4 working hours. All other system faults will receive a response within 16 working hours.

Silver Cover

Complete hardware cover available between Monday to Friday (excluding bank holidays) between the hours of 9:00am and 6:00pm. Faults that result in a 50% or more crash of the system will receive a technical response within 2 working hours. All other system faults will receive a response within 8 working hours.

Gold Cover

Complete hardware cover available between Monday to Friday (excluding bank holidays) between the hours of 9:00am and 6:00pm. Faults that result in a 50% or more crash of the system will receive a technical response within 1 hour with an engineer on site within 4 working hours. All other system faults will receive a response within 8 working hours.

Handsets Repair and Replacement

If you wish to receive maintenance on system handsets then cover must first be agreed with Telephone Engineer Limited and included on the maintenance agreement. If handset cover is agreed then the above services exclude handset cover which will be provided on a next business day “post out” service. Please Note: Old or faulty handsets must be returned to Telephone Engineer Limited.

Telephone System Specialists

BT Telephone Engineer Brentwood are experts in Telephone System Planning and Installation, Telephone System Expansion and Telephone System Relocation. Our supplier agreements with BT, Panasonic, and Voice Over Internet allow us to supply and install a full range of Digital, IP and VoIP Telephone Systems with prices starting from as little as £500 including full installation, configuration and maintenance.

Where required, we are often able to install or replace a Telephone System with as little as 24 hours notice in instances where a fast turnaround is required. It may be that you have been let down by an existing supplier or your existing system has become faulty. In either instance you can rely on BT Telephone Engineer Brentwood to react quickly.